Frequently Asked Questions

Everything you need to know about your Masita Club Teamwear order.

How long does delivery take for club orders?

Standard delivery for in-stock items typically takes 3-5 business days. For customized teamwear including embroidery or printing, please allow 10-14 business days for production and dispatch.

Can I return customized teamwear?

Items that have been personalized with club crests, names, or numbers cannot be returned unless they are faulty. Plain stock items can be returned within 28 days of purchase.

Do you offer bulk discounts for sports clubs?

Yes, we offer competitive tiered pricing for schools, colleges, and professional clubs. Please contact our sales team directly to discuss a bespoke package for your organization.

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and Apple Pay. For registered clubs and schools, we can also provide pro-forma invoicing and bank transfer options.

How do I know which size to order for my team?

We provide a comprehensive size guide on each product page. If you are ordering for a full squad, we recommend requesting a sample pack to ensure the perfect fit for all players.

Are your garments suitable for high-intensity training?

Absolutely. Masita gear is engineered using high-performance, breathable fabrics designed to withstand the rigors of professional training and match-day conditions.