Returns & Exchanges
At Masita Club Teamwear, we are dedicated to ensuring your squad looks and feels their best on the pitch. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery provided they are in original, unworn condition.
Initiate Your Request
Log in to your Masita account or visit our returns portal to select the items you wish to return and state the reason for the exchange or refund.
Pack Your Gear
Securely place the items in their original packaging, ensuring all tags are attached and the garment is free from any personalized club printing or embroidery.
Ship to HQ
Affix the provided shipping label to your package and drop it off at your nearest authorized courier location to begin the transit back to our warehouse.
Inspection and Refund
Once our quality control team verifies the condition of the teamwear, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing